Terms of use

Last updated 29 October 2026

These terms apply to the Yajar app and the Yajar admin site (“Yajar”). Yajar is provided by XGENO Solutions W.L.L., Unit 2064, Building 2648, Road 5720, The Lagoon, Amwaj 257, Kingdom of Bahrain (“XGENO”, “we”). By using Yajar you agree to these terms. How personal data is handled in Yajar is explained in the privacy notice.

Who can use Yajar

• Yajar is invite only. You can use a building on Yajar while you have an active membership of one of its units, or a role in it, whether you were added by your mobile number or joined with your unit’s join code. Your access to a building ends when your membership or role there ends.
• Your account is tied to your mobile number. Use your own number and your real name, and keep your phone secure, because whoever receives your login codes can use your account.
• You must be 18 or over to use Yajar. Add only people who are 18 or over, household members included.
• Who may join a building or a unit is decided by its building managers and, for some requests, by the unit’s owners or tenants.
• If you add someone by their mobile number, tell them that you added them, and where to read the privacy notice.

Using Yajar properly

You agree not to:

• publish, post or write anything unlawful, abusive, threatening, discriminatory, obscene or misleading;
• publish another person’s personal data, or a photo of a person, without the right to;
• report an issue you know to be false, or misuse “me too”, comments, replies, ratings or reports;
• use Yajar for a business, to advertise, or for anything unrelated to the building;
• offer on the community board anything but your own personal items, such as a property for sale or for rent, or a business’s goods or services;
• send unwanted messages to other units, or harass anyone;
• try to reach data you are not allowed to see, interfere with Yajar, or get around its limits;
• let someone else use your account.

Yajar does not tolerate objectionable content or abuse. Report what breaks these terms with Report on a community post, to your building’s management, or to us at yajar@xgeno.com. In the resident directory, your unit can also block another, which stops the messages between the two.

What you publish

• You are responsible for what you publish, post, write, report, comment, rate and attach. You keep any rights you have in it.
• You allow XGENO and your building to store it, and to show it to the members of the building who may see it, for as long as it is part of the building’s record.
• A building’s managers can reject an issue, archive a notice, hide a community post or a rating’s comment, and end a person’s membership. Community posts are not checked before they show. We can remove content, or suspend an account, that breaks these terms or the law.
• Yajar is the building’s record, so what you publish and write stays when your membership ends.

Your building’s decisions

Yajar carries a building’s notices, issues, general meetings, polls and votes, service charges and accounts, but the building’s management is responsible for them: for what a notice says, for handling an issue, for running a general meeting, a poll or a vote, for the service charges it raises and the payments it confirms, and for its accounts. It is for the building’s management to make sure that these also meet what the building’s by-laws and the law require, such as how a vote is counted and the quorum of a general meeting. XGENO is not a party to a building’s decisions, or to agreements between owners, tenants and the building.

Payments, bookings and neighbors

• Yajar takes no payments. Service charges, and any fee or deposit for an amenity, are paid to the building outside Yajar. A payment you record in Yajar is a record for the building, and its managers confirm it once the building has received it.
• A booking is between you and the building, under the amenity’s rules, which the building’s managers set.
• What neighbors arrange on the community board or in messages between units, such as a sale, a gift or an event, is between them. XGENO is not a party to it.
• The contacts in a building’s directory are entered by its managers. XGENO does not check them, and their ratings are residents’ own views.

The service

• Yajar is free for owners, tenants and their households. A building uses Yajar under its own agreement with XGENO.
• We work to keep Yajar available and secure, but it is provided as it is, and it may sometimes be unavailable. We may change, add or remove features.
• Push notifications, SMS and emails depend on phone networks and other providers, and may be late or not arrive. Do not rely on Yajar alone in an emergency.
• To be delivered, a push notification passes through Google or Apple, and an SMS or an email through the provider that delivers it, which may be outside Bahrain and the European Union. Their text never holds a name, a mobile number or an email address, and an SMS holds only a login code. The privacy notice says more.

Liability

To the extent the laws of the Kingdom of Bahrain allow, XGENO is not liable for indirect or consequential loss, or for loss caused by what the members of a building publish, write, arrange or decide. Nothing in these terms limits a liability that the law does not allow to be limited.

Ending

You can stop using Yajar at any time, and delete your account in the app, under Profile, as Delete your account explains. We can suspend or end an account that breaks these terms.

Changes to these terms

We may change these terms. We publish any change on this page, with a new date at the top. If you keep using Yajar after a change, the new terms apply.

Law

These terms are governed by the laws of the Kingdom of Bahrain, and the courts of the Kingdom of Bahrain decide any dispute about them.

Contact

XGENO Solutions W.L.L.
Unit 2064, Building 2648, Road 5720, The Lagoon, Amwaj 257, Kingdom of Bahrain
yajar@xgeno.com